Uruzi Insights Ltd (Uri Social) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you register on our App or Website, make purchases, or communicate with us.
- Usage Data: We collect information about your interactions with our App and Website, such as the pages visited, actions taken, and error logs.
- Device Information: We may collect information about the device you use to access our App, including device model, operating system version, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services to you
- To process your transactions and manage your account
- To improve our App and Website performance, functionality, and user experience
- To communicate with you, including responding to your inquiries and providing customer support
- To send you promotional offers, updates, and marketing communications that may be of interest to you, where permitted by law
- To detect, prevent, and address technical issues, fraud, or security concerns
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: Uri may share your information with trusted service providers who assist in operating our business and providing our services, including payment processors, cloud hosting providers, and customer support tools.
- With Third-Party Analytics and Advertising Partners: Uri may share non-personally identifiable information or aggregated data with analytics and advertising partners to analyze usage patterns and deliver targeted advertisements.
- When Required by Law or Legal Requests: Uri may disclose your information in response to valid legal requests, including subpoenas, court orders, or other legal processes.
- Managing Access to Third-Party Accounts: You can manage third-party app access through your account settings on Google, Meta (Facebook), TikTok, X (Twitter), and LinkedIn. Visit each platform's security settings to review and revoke permissions as needed.
4. Data Transfer
Uri may transfer your personal data to countries outside of Nigeria. When doing so, we ensure compliance with the Nigerian Data Protection Regulation (NDPR) requirements.
- Legal Basis: We only transfer data when there's a lawful basis, such as obtaining your explicit consent or implementing appropriate safeguards like Standard Contractual Clauses.
- Transparency and Notice: Prior to any transfer, we will inform you of the intended recipients, purpose, and legal basis for the transfer.
- Your Rights: You have the right to obtain a copy of any safeguards used for the transfer of your personal data outside Nigeria.
5. Data Security
We take the security of your personal information seriously and have implemented robust technical and organizational measures to protect it.
- Encryption: Data transmission is encrypted using Secure Socket Layer (SSL) technology
- Access Control: Access is restricted to authorized personnel only
- Data Hosting: We host our services on Microsoft Azure with stringent security protocols
- Monitoring: Continuous monitoring and regular security audits
6. Your Choices and Rights
- You may access, update, or delete your personal information by contacting us directly
- You may opt-out of receiving marketing communications at any time
- Depending on your jurisdiction, you may have additional rights regarding your personal information
7. Changes to This Privacy Policy
Uri reserves the right to update this Privacy Policy at any time. We encourage you to review it periodically.
- Notification Methods: We will notify you through email, push notifications, or prominent notices within our App/Website.
- Opt-out Option: If you disagree with changes, you may discontinue using our services and request deletion of your data.
8. Data Breach Procedure
Uri is committed to protecting your personal information. In the event of a data breach, we have established procedures in accordance with NDPR requirements.
- Detection: We maintain monitoring systems to detect unauthorized access or breaches.
- Investigation: Our incident response team will promptly investigate the scope and impact.
- Reporting: We will report breaches to the NDPRC and affected users within 72 hours of becoming aware.
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: hello@urisocial.com